thinkQuickBooks

helping right brain professionals navigate the left brain world of accounting

Archive for the month “February, 2013”

Loss of laptop real estate in QuickBooks 2013

If you don’t seem to have a lot of useful ‘real estate’ when working on forms in QuickBooks, your computer resolution could be to blame. I personally find working on my laptop very frustrating because I have so few lines of detail on the bottom of forms. Here’s what Intuit Canada says about the issue:

Missing Buttons on Write Cheques Window

Laptop or not, it seems like I spend a lot of time in 2013 moving, maximizing, collapsing, expanding, resizing, supersizing…you get the picture. One of my biggest complaints about certain windows is the fact they can barely be minimized from the top and bottom. This drives me crazy. You can minimize the sides, but that’s not where the SAVE buttons are at. They’re at the BOTTOM, and I should be able to minimize the window from the top and bottom! And the really weird thing? This seems to act differently at every different computer I sit down at. Tip: holding down the shift key while opening certain windows – for example, ‘Make Deposits’ – does help a bit with downsizing.

One last thing. I love the new feature where I have the ability to collapse specific sub-accounts on the financial reports. But I am completely at a loss why they would add this feature to PRO and not PREMIER. Is this a mistake? Technical support couldn’t give me an answer, and no one has really mentioned it on any of the forums. First time I can remember where a feature in Pro is not available in Premier!

QuickBooks R5 update released in Canada (but it doesn’t fix the T4 duplicating address bug)

The R5 update for QuickBooks 2013 was released on Friday for Canadian versions of QuickBooks. If you’ve selected the option for automatic update, you should be prompted to install the update when you open the program. Strangely, this didn’t happen for me, even though my preference is set to automatic. What I did instead is go to HELP > UPDATE QUICKBOOKS > UPDATE NOW. The other option is to manually download the R5 update, so here’s a link to the support page which has the link, and also, a link to release notes:

How to manually install QuickBooks 2013 updates

I was hoping the R5 update would fix the T4 address glitch, but it hasn’t. The problem is that employee addresses – modified after installing QB 2013 – seem to have duplicated themselves on the T4. Canada Post is aware of this problem and the T4s will be delivered with no problems. However, if you don’t have too many forms and/or the glitch is bothersome, you might consider this fix: place a period (.) on the second address line. It takes the place of the duplicated address on the T4. Tiny but mighty!

And here’s an important note. If you’ve had address issues with employees (and even if you haven’t), please check your COMPANY INFORMATION window before issuing T4s to make sure the address is correct. I’ve seen several data files where the company address had duplicated itself quite strangely as well.

One last word of advice. Always check over your T4s very carefully. Run the T4 Summary report and an Employee Summary Earnings report to cross check all figures. This morning I’m having an issue with Box 24 showing the same random amount of $50 for all employees. This is very peculiar. I’m thankful I can manually update Box 24 so I can get these processed.

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