thinkQuickBooks

helping right brain professionals navigate the left brain world of accounting

Archive for the day “February 11, 2013”

QuickBooks R5 update released in Canada (but it doesn’t fix the T4 duplicating address bug)

The R5 update for QuickBooks 2013 was released on Friday for Canadian versions of QuickBooks. If you’ve selected the option for automatic update, you should be prompted to install the update when you open the program. Strangely, this didn’t happen for me, even though my preference is set to automatic. What I did instead is go to HELP > UPDATE QUICKBOOKS > UPDATE NOW. The other option is to manually download the R5 update, so here’s a link to the support page which has the link, and also, a link to release notes:

How to manually install QuickBooks 2013 updates

I was hoping the R5 update would fix the T4 address glitch, but it hasn’t. The problem is that employee addresses – modified after installing QB 2013 – seem to have duplicated themselves on the T4. Canada Post is aware of this problem and the T4s will be delivered with no problems. However, if you don’t have too many forms and/or the glitch is bothersome, you might consider this fix: place a period (.) on the second address line. It takes the place of the duplicated address on the T4. Tiny but mighty!

And here’s an important note. If you’ve had address issues with employees (and even if you haven’t), please check your COMPANY INFORMATION window before issuing T4s to make sure the address is correct. I’ve seen several data files where the company address had duplicated itself quite strangely as well.

One last word of advice. Always check over your T4s very carefully. Run the T4 Summary report and an Employee Summary Earnings report to cross check all figures. This morning I’m having an issue with Box 24 showing the same random amount of $50 for all employees. This is very peculiar. I’m thankful I can manually update Box 24 so I can get these processed.

Post Navigation